Privacy


Type of information

  • All clients are required to provide contact details: Including address, telephone and email.
  • All clients are recommended to have before and after photos as part of the consultation process. These photos will be stored with strict adherence to Data Protection legislation and not used for marketing purposes unless permission is granted thereon.
  • All clients will complete a medical history form at their first appointment, this is necessary to allow the practitioner to ensure you are safe to have the treatment and plan your care.
  • All information will be treated as confidential and protected in accordance with data protection legislation.
  • Unless a medical emergency situation arises, your Patient information will not be shared with third parties without written permission and you will not receive unsolicited information from us.
  • You may choose to remove yourself from our emailing list at any time by verbal, email, telephone or in writing.

Why we need this information

We need to keep accurate records in order to adhere to the legislation on obtaining written consent for a medical treatment. In the event of an adverse reaction to your treatment, this information would be required and shared with other health care professionals to assist with any further medical intervention.

What we do with your information

Aesthetic treatments of dermal filler, Botox for Migraine and Hyperhidrosis record sheets, including computer spreadsheets will not be passed on to any third party, unless a medical emergency should occur and you are in need of further medical intervention. You will have agreed to this on your written consent form.

Patients who have had a Greater Occipital nerve block will have the option to have this information sent to their NHS GP/Headache consultant. This information will not be passed on to any third party, unless a medical emergency should occur and you are in need of further medical intervention. You will have agreed to this on your written consent form.

How we store and how long we keep your information

Your information is securely stored under lock and key and is password protected

We keep your written consent and treatment records for 5 years We will then dispose your information by paper shredding and secure deletion of computer record.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact Catherine Gillies, 10 Kingsburgh Drive, Paisley PA13TP. Tel 07540706797 or at headlines@virginmedia,com, if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113